Due to heavy rainfall on Tuesday, April 16, UAE flights faced cancellations, halting airport operations. Passengers experienced difficulty retrieving luggage due to weather-related technical issues.
Emirates now offers baggage collection for Dubai-bound travelers affected by the disruption. Instructions include:
- Visit the left luggage arrivals area in Terminal 3 (opposite exit 1, behind Boots Pharmacy).
- Bring your baggage tag.
- The collection area operates 24/7.
- Emirates’ team will deliver bags to those with filed reports, albeit with delays.
- Track baggage status with a file reference number (PIR) at http://emirat.es/baggagestatus.
Passengers should not visit the airport unless contacted by the local team. Emirates apologizes for delays and assures ongoing updates as they work through the backlog caused by the storm.