Where is the Spa located at Dubai International Airport?
The Timeless Spa is located at the Dubai International Hotel in Terminal 3, Concourse B (above gates B12/B22) and Concourse A (above gate A1). Please note that the facilities are located on the airside of the airport.
Can I avail the service before exiting the airport after arriving into Dubai?
No, the facilities are accessible only to transiting and departing passengers.
Can I use the facility if I arrive at Terminal 3 and have an onward flight from Terminal 1 or Terminal 2?
No, the facility is located at the departure level in Concourse 3, Terminal 3, and access is restricted by airport security.
Can I use the facility if I arrive at Terminal 1 or Terminal 2 and have an onward flight from Terminal 3?
Yes, the facility is located at the departure level in Concourse 3, Terminal 3, and can be accessed for your onward flight.
Do I need to clear Immigration and Customs to use the facility?
Yes, you must clear Immigration and Customs. The facilities are located on the departure level, so after arriving in DXB, you need to complete transit formalities to gain access.
Do you offer shower facilities at the spa?
Yes, the spa has shower facilities available for guests.
What types of manicure services does the salon offer?
The salon provides a Classic Manicure service with normal polish.
Does the salon offer gel polish for manicures?
No, the salon does not provide gel polish as part of its manicure services.
Is the Spa booking system updated in real-time?
No, the Spa’s booking availability is not updated in real-time. Occasionally, this may lead to overlapping appointments. In such cases, the Spa will try their best to accommodate you in the next available time slot. Providing your flight details during booking helps in managing your appointment efficiently.
How long of a layover should I have to schedule an appointment?
It is recommended that you have at least a 3-hour layover if you’re scheduling an appointment. Any delays in your flight’s arrival could result in missing your appointment, and the stylist may not have enough time to serve you.
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